Situation
Raahghar needed to bring new properties onto its platform and prepare them to be listed.
Problem
Each onboarding relied on individual follow-ups. Property details, tariffs, and documents needed to be gathered and coordinated, but there was no consistent sequence for doing that.
My role
Operations Executive
What I did
I personally onboarded 10+ properties and helped establish a repeatable workflow. I coordinated with property owners, collected property and operational details, aligned tariffs and commercial information, organised documentation, and followed up through listing readiness.
Process
Initial contact → information gathering → property details → tariff & commercial coordination → documentation → listing readiness
Output
Established onboarding systems and new SOPs, and reviewed previously onboarded properties to identify and resolve process gaps.
Result
Personally onboarded 10+ properties and helped resolve issues across existing property relationships.
Skills
Property onboardingWorkflow designOwner coordinationTariff coordinationDocumentationFollow-through