Operations across travel, hospitality, events and creator campaigns.

I run projects across hospitality, travel, events and creator campaigns, from the first brief to the finished thing.

10+properties onboarded
10+influencer campaigns closed
500+influencers coordinated
1international campaign
About

I work in operations and coordination. Since 2023 I have worked in travel, hospitality, events, community and creator marketing, in roles that ranged from leading treks to onboarding properties to coordinating influencer campaigns.

Most recently I was in operations at Raahghar (Dec 2025 to Sept 2026), where I onboarded 10+ properties, wrote retreat proposals and itineraries, and built internal SOPs. Before that, at Sugar Media, I closed 10+ influencer campaigns across 500+ influencers pan-India, plus one international campaign.

I am now taking on freelance projects in operations and coordination. If something needs someone to run it, send it over, even half-formed.

EducationBBA, Travel & Tourism, Christ University · Diploma in Fashion Designing
ToolsExcel · Canva · Photoshop · Notion · Google Workspace
IndustriesHospitality · Events · Travel · Community · Creator
Case studies

Projects I ran

Open a case study, or pick a tunnel to see everything for that kind of work.

Raahghar, Operations

Property Onboarding System

A repeatable process for onboarding hospitality properties, from first contact to listing readiness. 10+ properties onboarded.

Read the case study
Sugar Media, Creator Marketing

Influencer Campaign Coordination

Coordinated influencer campaigns between brands including Yes Madam and Danube, creators and an internal team.

Read the case study
E
Solitaire Events / Soul Jams, Events

Event Execution, On the Day

On-site logistics and vendor coordination for brand events, run live on the day.

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R
Raahghar, Hospitality & Travel

Retreat & Itinerary Proposal

Venues, a day-by-day itinerary and a budget, laid out so the client could decide quickly.

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Influencer campaign coordination
Sugar Media, Events and creators

Influencer campaign coordination

Kept clients (including Yes Madam and Danube), creators and the internal team in step: creator follow-ups, content approvals, execution and reporting.

10+campaigns closed across 500+ influencers, plus one international
Property onboarding system
Raahghar, Operations

Property onboarding system

A repeatable process that takes a new property from first call to a live, bookable listing: owner coordination, property details, tariffs, documents and follow-up until it is ready to list. I wrote it up as an SOP and reviewed earlier onboardings for gaps.

10+properties onboarded by me
R
Raahghar, Hospitality and travel

Retreat and itinerary proposal

Sourced venues, built the itinerary and structured the proposal, from research to final layout.

B
Solitaire Events and Soul Jams, Events and creators

Brand events, on the day

On-site logistics, vendor coordination and production for brand events, including promotional events for Mahindra and Audi, adjusting live as the day unfolded.

G
TripNaari, Hospitality and travel

Group tours, end to end

Ran group tours: itineraries, transport, accommodation bookings, a team of guides, and vendor problems as they came up on the road.

T
Tripbae, Hospitality and travel

Trek leading

Led trekking groups and made route and safety calls in real time, with a focus on sustainability.

Behind the work

Trips, events and shoots

Photos from the ground. Tap one to see it larger.

HappyHub Carnival

A flea market that moved across three housing societies in Malad and Thane over three May weekends. I made the poster and invite and helped run it on the ground.

Car expos

Promotional car expos for brands including Mahindra and Audi: event posts, on-site logistics and production.

Soul Jams Bangalore

Jam sessions in Bangalore. I made the marketing graphics, looked at Instagram engagement and helped with logistics on site.

Oopar Club

Community posts for a member club.

Scroll sideways. Tap anything to open it.

Kind words

Said in their own words

A message from someone I worked with, with the name left out.

A kind message
Freelance and ground work

Freelance

TripNaari

Tour Manager
Jan 2024 to Apr 2024

ContextManaged group tours and supported end-to-end trip execution.

What I didOversaw travel logistics including itinerary planning, transportation arrangements, and accommodation bookings; managed a team of guides and coordinated with vendors, addressing issues as they came up during travel.

Travel Operations · Guest Experience · Trip Planning · Vendor Coordination · Group Management · On-Ground Execution

Tripbae

Trek Leader
Aug 2023 to Dec 2023

ContextFreelance engagement with a Bangalore-based adventure travel company running trekking expeditions.

What I didLed trekking groups on the trail, navigating route and safety challenges while keeping a strong focus on sustainability.

Leading in unpredictable, real-time conditions where safety is non-negotiable.

Gostops

Community Manager - Volunteering
Aug 2026 to Sept 2026

ContextVolunteered at the goSTOPS hostel in Vagator, Goa (31 Aug to 15 Sep). Supported hostel operations, guest experience and community activities. Received a goSTOPS Certificate of Volunteering.

What I didGuest coordination & support Community activities & events Day-to-day hostel operations Guest experience & engagement On-ground coordination Problem solving & team support

Guest Experience · Hospitality Operations · Community Building · Event Coordination · Communication · On-Ground Execution

Rustic Hostels

Property Manager - Volunteering
Aug 2026

ContextManaged property operations and guest experience.

What I didProperty operations Guest management Community & activities Housekeeping coordination Events Problem solving

Property Management · Hospitality · Operations · Guest Experience · Events
Experience

Where I have worked

Raahghar

Operations Executive
Dec 2025 to Sept 2026

ContextHospitality/travel company running experiential stays and curated retreats.

What I didOnboarded 10+ properties, coordinated vendors and tariffs, wrote retreat proposals and itineraries, handled guest and booking coordination, and built internal SOPs.

Running the operational backend and the client-facing side of the same business.

Sugar Media

Partnership Manager, Influencer Marketing
Apr 2025 to Sep 2025

ContextInfluencer marketing agency running campaigns for brand clients.

What I didCoordinated creators, clients and the internal team on influencer campaigns. Closed 10+ campaigns across 500+ influencers pan-India, plus one international campaign.

Keeping clients, creators and an internal team aligned on one campaign.

Oopar Club

Community Operations
Dec 2024 to Mar 2025

ContextMember-based community requiring ongoing backend operations.

What I didCommunity coordination and operational support.

Running something that only works if the invisible parts are handled well.

Soul Jams

Event Management Intern
Jul 2024 to Aug 2024

ContextBangalore-based event production company running live event experiences.

What I didManaged on-site logistics and collaborated with the team on event production; designed marketing graphics and ran Instagram engagement analysis.

Balancing live, on-the-ground execution with the marketing and analytics side of the same events.

Solitaire Events

Event Management Intern
May 2024 to Jun 2024

ContextMumbai-based agency planning and executing promotional events for brand clients.

What I didAssisted in planning and executing promotional events for brands including Mahindra and Audi; designed event graphics, ran Instagram engagement analysis, managed on-site logistics, and supported production and backend preparation for future events.

Supporting a brand-facing event end to end, from planning through on-site delivery.

Locul Hostels

Tours and Experience Intern
Aug 2023 to Nov 2023

ContextBangalore hostel serving a diverse international clientele.

What I didRan tours and curated events for guests, and researched ways to strengthen the hostel's signature guided walks.

Designing guest experiences for a constantly changing, international audience.

PlutoWebs

Human Resources Assistant
Jun 2023 to Jul 2023

ContextBangalore-based company hiring for a fast-growing team.

What I didRecruited and trained four new employees from a pool of over 70 applicants, and resolved issues between the company and employees.

Handling both the hiring pipeline and the people side of it.

PlutoWebs

Business Development Manager
Apr 2023 to Jul 2023

ContextBangalore-based company building out its client base and sales pipeline.

What I didBuilt customer relationships and delivered client information, applying sales expertise to move prospects forward.

Working the sales side of a business, not just operations.
How I work

How a project runs

  1. BriefSend it as it is. A half-formed brief is fine; I ask for what is missing.
  2. PlanI list the people, timelines, dependencies, vendors and deliverables, and put them in order.
  3. RunI coordinate and follow up so you are not chasing anyone for status.
  4. UpdateYou hear about problems early, while they are still small.
  5. Hand overI close it out. The aim is a finished project, not a list of completed tasks.

Got a project that needs someone to run it?

Send it as it is, even half-formed. I will write back with how I would run it.

Madhura Padman, Mumbai, India · Open to remoteRead my resume